Privacy Policy

Last Updated: 28 May 2025

What information do we collect?

We collect information from you when you register on our site, place an order, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, bank account information, and government-issued identification documents. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  (your information helps us to better respond to your individual needs)
• To improve customer service
  (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
  (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
• To send periodic emails
  (the email address you provide may be used to send you information and updates pertaining to your order or account, and to send occasional news or updates)
• To comply with regulatory requirements applicable to licensed forex brokers in Indonesia

How long do we retain your information?

We retain your personal information for as long as necessary to fulfill the purposes we collected it for, including to comply with legal, accounting, or regulatory requirements.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We never disclose personal information to third parties without the express permission of the party involved. Under no circumstances will your e-mail address, username, or password be sold or rented to third parties.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site or service provider systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release your information when required to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be used for marketing or analytics.

How we share your information

Your information may be shared with regulators, auditors, legal advisors, and financial institutions as required by regulator.

Third party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your rights

You have the right to access, correct, update, or request deletion of your personal data. You also have the right to object to certain processing or request data portability. Please contact our support team for any requests regarding your rights under applicable regulator.

Your Consent

By using our site, you acknowledge that you have read, understood, and agree to this Privacy Policy, and you consent to the collection and use of your information as described herein.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page with the updated revision date above.

Terms and Conditions

Please also visit our Terms and Conditions page, which outlines the use, disclaimers, and limitations of liability governing the use of our website at https://www.mrgfutures.co.id/terms-conditions/